Elite Customer Care at Miller Toyota

Our goal of providing you with a satisfying ownership experience goes beyond providing effi¬cient, convenient and friendly service. Miller Toyota now proudly offers our exclusive Elite Customer Care Plan making your Toyota ownership a more economical and value-added experience. The Elite Customer Care program comes with the purchase of a new Toyota model from our Manassas, VA auto dealership. It offer special “perks of ownership” that can save you money in a variety of ways. This special program is our way of rewarding customers for their purchase at Miller Toyota, and also represents our utmost confidence in the brand we sell. Toyota makes some of the highest quality and most reliable vehicles on the road and Miller Toyota is proud to sell them. If you have any questions about our Elite Customer Care program, feel free to contact us or call the dealership at 703-988-7315. We’re convenient to the Washington D.C., Woodbridge and Bristow areas with our location at 8566 Sudley Road, Manassas, VA 20110.

Toyota Program Benefits

The Elite Customer Care program includes the following benefits for new Toyota buyers at our dealership:

  • No-charge VA State Safety Inspections for as long as you own your vehicle.
  • No-charge oil and oil filter changes while your vehicle is covered under factory warranty
  • No-charge 30,000 mile factory recommended service
  • 15% lifetime discount on all over-the-counter parts and accessory purchases
  • Complimentary and discount rental car vouchers
  • Dealer Rewards: Earn 10% on all paid services toward your next Toyota or Scion
  • $25 gift certificate to use in our Parts and Accessory Department
  • Online access to your service records and reward earnings
  • State-of-the-art online/real time service appointment system
  • Multipoint Quality Vehicle Inspection provided with every service

 

 

 

 

 

 

 

 

 

The dealership will complete a Virginia State Safety Inspection on your vehicle at no charge once per calendar year as long as you own the vehicle. Repairs necessary to bring your vehicle into state compliance would be at your discretion and expense. During the time period your vehicle is covered by the Toyota 5-year/60,000-mile factory warranty, but beyond the Toyota Care/Scion Boost coverage, the dealership will provide you at no charge all oil and oil filter changes as recommended by Toyota and outlined in your owner’s manual. When a Toyota Vehicle Service Agreement (“VSA”) is purchased at the time of vehicle settlement, the Plan is extended throughout the specific additional time and/or mileage period of the Toyota VSA agreement. For instance, when you invest in an 8-year/125,000-mile Toyota Vehicle Service Agreement, the dealership will provide you at no charge all oil and oil filter changes as recommended by Toyota and as outlined in your owner’s manual during that additional time and/or mileage period. The Plan coverage will cease if the VSA is cancelled for any reason. Complimentary oil and oil filter changes not completed within the applicable warranty coverage period are forfeited. The Plan provides a no-charge 30,000 mile factory service as recommended by Toyota and outlined in your owner’s manual. The dealership will not honor the no-charge 30,000 Mile Factory Service if your vehicle has exceeded 35,000 miles. As a Plan owner, you receive a 15% discount from list price on all over-the-counter parts and accessories purchased. Installation may be extra. Discounts cannot be combined with any other coupon offer or discount. Complimentary rental vehicle vouchers can only be used when your vehicle is at the dealership for service. No-charge rental vehicle coupons are for one (1) 24-hour rental period each. Renters must be at least 21 years old and possess a valid driver’s license and major credit card. Renter is responsible for any parking tickets, traffic camera or EZ Pass violations during use, and for all gasoline used. Ten percent (10%) of qualified purchases are available to be used as “cash” toward the purchase of any new or used vehicle from the dealership at any time in the future. All pre-tax cash transactions made by you in our service and parts departments are qualified purchases. Pass-through purchases such as tow bills or payments made on your behalf by warranty or insurance companies do not qualify. All coupons, offers and discounts are applicable only to the vehicle identified by VIN. Offers have no cash or substitution value. Services provided by other sources are not reimbursable under any circumstances. The Plan expires with ownership change.